IT & Infrastructure

Lead and organize a small IT team (2 people) while driving digital transformation and process optimization initiatives across a mid-sized waste management company. Balance technical oversight with strategic business collaboration and organizational development.

Working student role focused on building and maintaining an information security management system (ISMS) toward ISO 27001 certification, plus analyzing and optimizing business processes and ERP systems. Mix of documentation, process design, compliance work, and internal system administration rather than software development.

Lead and manage the business-critical systems and technical teams at an e-commerce company, balancing technological excellence with business strategy and organizational growth rather than hands-on coding.

IT support and infrastructure role at a regional German bank, providing helpdesk support to employees, maintaining IT systems, and assisting with IT projects and Microsoft 365 implementations. Focuses on user support, system maintenance, and coordination rather than software development.

Manage technical infrastructure, support systems, and automation for an educational tech campus. Day-to-day involves troubleshooting IT issues, maintaining building tech, improving network security, and automating processes for students and staff.

Device preparation and configuration specialist for IoT/Smart Home systems, involving hardware setup, system configuration, and remote customer/partner support. Bridges technical troubleshooting with customer-facing support without requiring software development.

Technical management role overseeing data center operations, technical strategy, and team development across CBRE's German facilities. Involves defining technical standards, mentoring engineers, supporting business development through RFPs and solutions, and ensuring consistency across multiple data centers.

Configure, manage, and optimize Microsoft 365 security tools (Purview, DLP, sensitivity labels) while serving as a bridge between IT, security, compliance, and business teams. Focus on governance frameworks, access controls, and data protection policies rather than coding.

Managing and operating emergency services IT infrastructure, including alarm systems, dispatch software, and cloud hosting. Combines systems administration, infrastructure planning, and customer technical support rather than software development.

First-level IT support and systems administration role managing client infrastructure, Active Directory/Entra ID, Intune MDM, and user support for a large construction company. Day-to-day involves troubleshooting Windows systems, setting up workstations, managing access controls, and providing remote user support.

Senior systems administrator role managing IT infrastructure, cloud services (M365, Azure), and endpoint security for a cybersecurity consulting firm. Day-to-day involves server administration, network management, security tool configuration, and infrastructure monitoring rather than software development.

Hands-on technical support role diagnosing and repairing autonomous mobile robots in the field and workshop, involving hardware troubleshooting, component replacement, Linux command-line analysis, and network diagnostics with AI tool assistance.

Technical leadership role overseeing maintenance, operations, and optimization of production facilities. Day-to-day involves managing a 20-person team across mechanical, electrical, and maintenance disciplines, implementing preventive maintenance strategies, leading continuous improvement initiatives (TPM/Lean), and serving as technical liaison between leadership and production floor.

Lead technical strategy and team development for data center operations at a global facilities management company, defining standards, mentoring technical teams, and driving modernization initiatives across multiple sites.

Manage and optimize internal IT systems and applications (Microsoft 365, HubSpot, Atlassian) for a software company, handling system stability, integrations, automation workflows, and second-level support for internal users.

Student worker role supporting IT operations at a logistics company: installing/configuring hardware and software, providing first-level technical support, managing user accounts and permissions, and documenting IT systems.

System integration specialist responsible for onboarding healthcare clients onto AI-powered medical software, managing remote installations, troubleshooting infrastructure issues, and ensuring stable operations in medical practices. Work involves hands-on technical setup, customer support, and identifying/resolving recurring system problems.

Second-level IT support and infrastructure management role focused on maintaining Windows/Linux systems, handling IT incidents, and managing client/server environments for a cybersecurity consulting firm. Day-to-day involves troubleshooting IT issues, managing IT infrastructure, and ensuring smooth operations across multiple platforms.

A working-student role in IT service management at a mid-market MSP, involving ticket coordination, documentation, technical research, and project support across 100+ client companies rather than software development.

Provide technical support and troubleshooting for GDS (Global Distribution System) booking tools and travel technology platforms used by travel advisors and internal teams. Manage support tickets, document processes, and implement solutions to resolve system issues across multiple business divisions.