IT & Infrastructure

Lead IT operations and digital transformation for a medical technology company across multiple locations, managing infrastructure, security, team leadership, and strategic initiatives rather than hands-on coding.

Lead information security strategy and risk management for an IT services company, developing security policies, overseeing audits, and serving as the primary cybersecurity advisor to leadership and teams.

First-level technical support role for a cloud telephony platform, handling customer inquiries via phone and email. Focuses on troubleshooting, customer communication, and gradual skill development with structured onboarding.

Platform owner responsible for strategic oversight of ServiceNow across its entire lifecycle, including governance, architecture standards, roadmap development, and vendor coordination rather than hands-on development.

As an Automation Specialist, you'll analyze business processes to identify automation opportunities and implement workflow solutions using no-code/low-code tools like n8n, focusing on efficiency gains rather than traditional software development.

Volunteer webmaster role for an international peace initiative project, responsible for website maintenance, updates, and technical upkeep to support a global event spanning 100 cities. Requires website management and administration skills rather than software development.

Lead IT security strategy and architecture for an international manufacturing company, overseeing cybersecurity implementations, risk assessments, security policies, and vendor management across global operations. This is a leadership role focused on security strategy and governance rather than hands-on coding.

IT support specialist role focused on managing user helpdesk tickets, troubleshooting technical issues, and supporting modern workplace technologies (Office 365, Microsoft 365, Teams, Azure). Day-to-day involves handling support requests, documenting incidents, and providing customer-facing technical assistance.

Lead IT operations and governance for a regulated energy utility, managing security, compliance, and team leadership rather than hands-on development. Bridge business requirements, regulatory frameworks, and technical infrastructure strategy.

Support and maintain GiveWell's Salesforce instance by handling user requests, improving data quality, managing the NPSP configuration, and owning the roadmap for Salesforce-based products. The role balances hands-on troubleshooting with strategic system improvements and technical debt reduction.

Build and lead an Information Security Management System (ISMS) from scratch at a medical device company, transitioning to a CISO leadership role after 24 months. Focus on security frameworks, compliance automation, risk management, and cross-functional governance rather than coding.

Design and implement OT/IT security architecture for a manufacturing company, including risk assessments, security policies, system monitoring, and team leadership. Minimal coding; primarily strategic security management and operational oversight.

IT infrastructure and systems integration role at a tax consulting firm, focusing on setting up interfaces between systems, client onboarding, implementing DATEV digital products, and managing internal IT operations alongside digitalization initiatives.

First-level IT support role managing helpdesk tickets, setting up workstations (PCs, phones, printers), creating user accounts, and collaborating with central IT on networking infrastructure like cable installation and server support.

Design and evolve IT infrastructure architecture for an insurance company, focusing on cloud strategy, hybrid solutions, and security compliance rather than hands-on coding.

Manage daily financial operations and transaction processing systems for a high-volume tech company, focusing on process automation, data integrity, and system reliability rather than coding. This role bridges engineering thinking with finance domain expertise.

Lead internal IT operations for a growing tech company, managing employee device lifecycle, security infrastructure, system administration, and IT support. This role transitions from building external products to building reliable internal systems and processes.

Managing datacenter infrastructure including physical servers, storage, networking hardware, and cloud platforms (OpenStack, Kubernetes). Day-to-day involves installation, configuration, monitoring, and maintenance of enterprise-scale systems rather than software development.

Lead a technical support team for a European cloud infrastructure company, managing support operations, customer escalations, and team development while working with open-source cloud technologies.

Second-level technical support specialist diagnosing and resolving complex system issues for hospital management software, managing customer escalations, and improving support processes through documentation and process standardization.