IT & Infrastructure

Lead the strategic reorganization and digital transformation of a city administration's entire IT department, managing 100+ staff, overseeing IT strategy implementation, and guiding major initiatives like digital government services, document management, and automation—primarily a leadership and strategic role rather than hands-on coding.

Lead the design, implementation, and optimization of a company's revenue operations technology stack (primarily HubSpot), including CRM architecture, automation workflows, and business intelligence reporting. Manage a small technical team while serving as the hands-on owner of systems that connect sales, billing, and customer retention processes.

Lead IT operations and digital transformation for a medical technology company across multiple locations, managing infrastructure, security, team leadership, and strategic initiatives rather than hands-on coding.

Lead information security strategy and risk management for an IT services company, developing security policies, overseeing audits, and serving as the primary cybersecurity advisor to leadership and teams.

First-level technical support role for a cloud telephony platform, handling customer inquiries via phone and email. Focuses on troubleshooting, customer communication, and gradual skill development with structured onboarding.

Platform owner responsible for strategic oversight of ServiceNow across its entire lifecycle, including governance, architecture standards, roadmap development, and vendor coordination rather than hands-on development.

Operational leadership of a 24/7 security operations center, managing incident response, team coordination, and cross-functional communication between clients and technical teams. Day-to-day involves priority management, decision-making under pressure, and process improvement rather than hands-on coding.

Strategic leadership role focused on building and securing IT infrastructure, managing compliance, and leading a team—leverages technical knowledge but emphasizes governance, risk management, and organizational strategy over hands-on coding.

Lead a global datacenter operations support team responsible for maintaining processes and systems across IONOS's worldwide data centers. Bridge technical operations with strategic management, focusing on reliability, sustainability, and cost optimization.

Day-to-day involves managing and maintaining Windows systems, servers, networks, and virtualization infrastructure; handling user support tickets; and planning/implementing new IT infrastructure projects with some strategic input on system optimization and emerging technologies.

Technical operations specialist role focused on process automation, IT infrastructure management, and operational support for a GreenTech startup. Day-to-day involves automating workflows, managing technical systems, and collaborating with service/sales teams rather than writing production code.

Monitor production systems and incident response for a global gaming platform, using observability tools to detect issues, troubleshoot problems, and communicate status updates to stakeholders. Focus on operational excellence rather than feature development.

Lead internal IT audits at a fintech company, evaluating security controls, compliance, and system risks while using data analysis to improve audit processes. You'll develop audit strategies and communicate findings to leadership rather than writing code.

You'll assess and maintain security controls across VA systems, conduct vulnerability scans and remediation, manage compliance documentation, and work with stakeholders to keep critical government platforms authorized and secure—leveraging your technical knowledge but focused on security posture rather than building features.

This role involves designing and improving digital workflows, data management systems, and process automation for an architecture firm—focusing on organizing information architecture, implementing cloud services, and standardizing tools across the team rather than software development.

L2 technical support role managing a laboratory information system (LIS) in healthcare, involving system configuration, troubleshooting escalated tickets, maintaining integrations, and supporting end-users through training and rollouts.

First-level IT support role serving as the internal liaison between a manufacturing company's employees and external IT partners. Day-to-day involves triaging user IT issues, documenting requests clearly, and coordinating handoffs to external vendors to minimize operational friction.

Junior IT support and infrastructure role managing end-user devices, servers, networks, and IT systems for a mid-sized company. Responsibilities include 1st/2nd level support, device management, security implementations (Intune), and user training on business tools.

Systems infrastructure internship focused on managing user access, server administration across Windows/Linux/macOS, backup systems, security implementation, and DevOps support (Docker, GitLab). Emphasizes understanding and optimizing existing systems rather than pure development.

Manage and administer Microsoft Dynamics NAV/Business Central systems for a large German transportation company, handling system configuration, user support, and business application maintenance rather than software development.